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Frequently Asked Questions (FAQ)

FAQS

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What is Notting Hill Carnival?

The Notting Hill Carnival is an annual event that began in 1964. It takes place on the streets of Notting Hill, in the Royal Borough of Kensington and Chelsea, London, UK each August, over three days (the August bank holiday Monday and the two days beforehand). It is led by members of the West Indian community in the UK and attracts around one million people, making it one of the largest street festivals in the world.


When is Notting Hill Carnival?

Notting Hill Carnival begins on Saturday 24th August – Monday 26th August 2019.
ABIR Dutty Mas parades in the street, on Sunday 25th August 2019.
FrolicNation Mas parades in the street, on Monday 26th August 2019.


When does ONLINE REGISTRATION begin?

ONLINE REGISTRATION IS OPEN
REGISTER TODAY!


What do I need to register for a FrolicNation Mas package?

For registration, you need the following:
Size Information Ladies:
Bra Size (34A, B, C,)
Bottom Piece Size (S, M, L)
Bottom Piece option (Bikini Thong, High-waisted bottom)
Men: Waist Size (in inches)
Vest/T-shirt Size: (S, M, L, XL, XXL, XXXL)


How can I pay for my FrolicNation Mas package?

Payments can be made by debit and credit cards.


Do you ship packages?

Not at this time, we are exploring the cost effectiveness of a delivery service within London, however, at this time, all packages are to be collected at Distribution HQ and no items will be shipped.


When is Distribution?

Our package distribution schedule will be emailed to all masqueraders and posted on our website, Instagram, twitter and Facebook feeds.


What do I get when I come to Distribution?

You will receive your FrolicNation Mas costume and your FrolicNation Goody Bag, filled with Notting Hill Carnival essentials. You will receive ONE wristband and your meal chits, with your package. Your package is not complete without it and masqueraders not wearing their wristbands & costume together, will not be allowed to access the band or hospitality services. DO NOT FORGET YOUR MUG!


I have a comment / complaint – who do I speak to?

Please send any comment / complaint to us via the communication links on our contact page.


How do I join the FrolicNation Mas Mailing list?

Click HERE to join our MAS mailing list.


I have not been receiving emails from FrolicNation Mas, what can I do?

Please send an email to frolicnation2018@gmail.com with your information so that we can update our records with your correct email address. We will send a confirmation once your address has been updated.


What music is played on the road?

The main music genre played is SOCA. FrolicNation Mas offers a variety of DJs with different styles to appeal to every masquerader.


Terms and Conditions Payment and Refund Policy:

Your costume is custom made, based on the information you have selected on your order. Please review your order carefully. If you made an error please contact us before payment completion via our ‘contact us’ page. Any errors will void any refund claims, so please fill out your order information correctly. No changes to sizes will be possible once production begins, so please ensure you have selected the correct sizes when placing your order.

1st Payment Registration: £100.00 Non Refundable Deposit
2nd Payment: £100.00 due on or before June 28th 2019.
We will email you on June 21st 2019, with further details, on how to make this 2nd payment.
Final Balance payments are due on July 31st 2019. Any costumes with outstanding balances after this date will be forfeit.

If you have paid in full, ensure that you walk with your final confirmation receipt when collecting your costume.
Please note: If you cannot collect on the designated distribution days, kindly send us an email to frolicnation2018@gmail.com,
authorising the person whom you would like to collect on your behalf.

On behalf of the FrolicNation Team, we would like to thank you all, for your tremendous love and support.
We look forward to seeing you all at one of our upcoming events and of course on the road, for London Notting Hill Carnival 2019

UPCOMING EVENTS

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